![]() ![]() Go to, and sign into the Microsoft Azure portal using an account with administrative privileges.Resetting a user's MFA details requires the user to re-register at next log-on. To complete this task, you must have appropriate Office 365 administrator permissions. This article shows how an administrator can reset a user's MFA details, enabling the user to then set up new MFA details at their next log on. However, if this is not completed prior to decommissioning the old device, then administrator assistance will be required to reset the user's MFA details. Individual users may manage their own MFA settings using the online portal at. A resultant change to MFA details is therefore required if the user is to continue to enjoy access. This is likely to impact MFA and so prevent access to the user's computer. Over time, a user may lose or replace an authenticator device or perhaps move to a new mobile phone number. Multi-factor authentication (MFA) is an authentication method in which a computer user is granted access only after successfully presenting two or more pieces of evidence (or factors) to an authentication mechanism. Some options of Sophos Mobile Admin are only available when you’ve signed in as super administrator.Resetting an Office 365 user's MFA details ![]() The migration assistant moves your data from Sophos Mobile to Sophos Central. When you set up multi-factor authentication (MFA) for Sophos Secure Email, users access their Exchange accounts via your organization’s Office 365 sign-in page. Set up multi-factor authentication for Sophos Secure Email.Sophos Intercept X for Mobile is a Mobile Threat Defense (MTD) solution for your Android device, iPhone, or iPad. Mobile Threat Defense with Sophos Intercept X for Mobile.In Sophos Mobile you create app groups to define list of apps for policies.Īndroid Enterprise simplifies the management of Android devices in a corporate environment. With a task bundle you can bundle several tasks in one transaction. On the People page, you manage your Sophos Mobile user accounts.Ī policy contains settings you can apply to a device or device group. With the Self Service Portal you can reduce IT efforts by allowing users to enroll devices on their own and carry out other tasks without having to contact the helpdesk. You can create reports of the items managed by Sophos Mobile. Key steps for managing devices with Sophos Mobile. ![]()
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